Player Support Specialist with Russian and English
Description and Requirements
If you are passionate about gaming, join our growing Game Support team in the biggest BPO provider in Bulgaria – get the job you will enjoy!
A typical day:
- Be every player’s trusty advisor
- Listen and respond to gamers queries via phone and/or email
- Identify and assess customers’ needs to achieve satisfaction
Sounds good, right?
If You have:
- Fluency in Russian and a good command of English
- Gaming experience – you have played games recently and you can relate to a player’s concept, community and mindset
- Player empathy and understanding a player’s perspective when tackling their issues
- Understanding of Player Support
- Desire to help the players as best as possible and to contribute to the team’s success
- Attractive salary
- A supportive and environment that values collaboration with great energy
- Career development opportunities
- Additional health insurance & Transportation allowance
- International modern working environment (Relax zones, PlayStation)
- Special benefits for our team members (e.g. gym, yoga classes, massages and corporate psychologist in the office and many others)
- Employee referral bonuses & Recognition programs
- Supportive work-life balance policies assistance and learning
We care about the well–being of our employees, invest in their future growth, encourage fun and team building projects!
It sounds like the perfect job for you? APPLY NOW!
About us: TELUS International Europe is the leader in the BPO sector in Bulgaria. We have almost 50,000 team members across 20 countries. TELUS International Europe offers contact center solutions, ITO and innovative customer service support for global customers in over 50 languages.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.